Concreate, Inc. delivers concrete polishing and custom staining for both commercial and residential projects primarily in Virginia and Maryland (but also up and down the East Coast). We work hand in hand with with designers, architects, project managers, general contractors, tradesmen, and home owners alike from start to finish. We welcome the opportunity to serve your polished concrete needs in every way possible.

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How to Craft Winning Written Estimates for Polishing Projects

How to Craft Winning Written Estimates for Polishing Projects

A contractor preparing written estimates for polishing projects.

Want to make sure your estimates are as polished as your work? Check out these tips for crafting winning written estimates.

Key Takeaways:

  • A great estimate is crucial to your chances of winning a bid
  • It should include your contact information, project history, and how you plan to manage the job
  • Research materials, labor, and costs before bidding
  • Develop a pricing strategy that covers your costs plus a reasonable markup
  • Your fee structure should be clear and easy to interpret 
  • Include taxes, permits, and fees in written estimates
  • Be flexible but firm when negotiating terms

One reason contractors get a bad reputation is that customers feel they’re always making changes after a project starts. Excuses to explain delays, explanations as to why the quoted service price suddenly increased, or worse, surprise fees.

Sure, there are unpredictable factors that impact any project. Often, it’s because contractors didn’t set clear terms and expectations from the start.

For polishing projects, well-written estimates can present a potential client with written assurances of the expected service, final cost, timeline, and how your company operates. This tangible agreement between you and your customer establishes trust and transparency.

But how do you craft written estimates to win your clients’ confidence? Read on for a complete breakdown of what a great written estimate should contain to win you more business and keep your customers satisfied.

Fundamentals of well-written estimates for concrete polishing projects

Thorough written estimates are critical to winning the trust of your customers. They should be specific, concise, and written in plain language that won’t leave them scratching their heads or, worse – suspicious. Your written estimate should include the following:

1. Details about you and your company

Introduce yourself and your company to the customer. Detail how long you’ve been in business, applicable industry affiliations or awards, and any customer reviews. Include your contact information, business address, and website so they can easily find you. A project history page is also a great way to show clients how many projects you’ve completed and the types of polishing projects you specialize in.

2. The project’s scope of work

Give a detailed description of the project overview. Explain what needs to be done, how you plan on doing it, and what materials will be used. Specify the surface preparation required, such as grinding or shot blasting, and the type and number of treatments or polishes to be applied. This will set clear expectations for the customer from the start.

3. Timeline and schedule

Be realistic and provide an estimated start and completion date or timeline. Include milestones for each stage of the project so your customer can track progress. Outline how many hours you expect to work each day and include any holidays or inclement weather that could impact the timeline. 

Plan a reasonable timeline for the scope of the project. This will help prevent costly delays when additional time and resources are needed to complete the job.

4. Cost breakdown

Polishing projects vary significantly in cost due to the complexity of equipment, materials, and labor required. Break down each line item so your customer knows exactly what they’re getting for their money. 

List the materials, labor, taxes, and any additional fees such as cleaning or disposal. Provide an estimated total cost that includes a bit of wiggle room for unanticipated expenses. You can base your labor costs on an hourly or per-square-foot rate depending on the scope of work. 

5. Payment terms

Lay out the payment terms, including when and how payments are due. Information like if a deposit is required upfront, progress payments throughout the project, and a final payment upon completion. 

Ensure your customer understands when payments will be due and is aware of any potential late fees or charges for missed payments. Managing cash flow is integral to running a successful concrete polishing business, so make sure your written estimates are crystal clear.

6. Warranty and service

Offer a written warranty for work done and specify what is covered under the contract, such as repair or replacement of defective products. Explain your company’s policy on warranties or service calls after completing the project. Customers will appreciate the written assurance that you stand behind your work, helping to solidify your reputation and win more business.

7. Follow-up care

Set written expectations of what follow-up care is required to maintain and protect the polished surface. Explain how often the customer should seal or reseal the surface and which products are best to use. Outline any additional maintenance or cleaning tips to help the customer care for their new polished surface.

Your written estimates reflect the diligence and professionalism you bring to every polishing job. Clear written expectations will ensure a smooth process from the initial inquiry through follow-up care. With professional written estimates, you are poised to build customer relationships, demonstrate expertise and win more polishing projects. 

How to bid on polishing projects

Bidding on polishing projects is a competitive process. It takes careful research, pricing strategy, and written communication to make your bid stand out. Follow these steps:

  1. Do a walk-through: What is the size and condition of the concrete surface? Are there physical or structural challenges to consider? What safety protocols need to be followed? This will help you avoid committing to a timeline or cost you can’t fulfill.
  2. Research materials, labor, and costs: Gather estimates on all the materials and labor costs associated with the polishing job. Determine how much of this you can cover in-house and how much you need to subcontract. Factor in any taxes, permits, and fees.
  3. Develop a pricing strategy: To win the bid and make a profit, you need a competitive price that covers your costs plus a reasonable markup. Research other polishers in the area and determine the average rate for polishing jobs similar to yours.
  4. Create a written estimate: Your written estimate should be professional, accurate, and detailed. It should include all materials, labor, taxes, and fees necessary to complete the job.
  5. Present your bid: Present your written estimates with confidence and answer any questions the customer may have. Emphasize any unique qualifications or experience that sets you apart from the competition.
  6. Negotiate wisely: Often, customers try to negotiate a lower rate or certain terms. Be flexible but firm in your stance to protect your interests. Don’t be afraid to walk away if necessary.

With written estimates and a strategic pricing strategy, you can craft winning bids for polishing projects. Setting expectations upfront and delivering on your promises will build trust with your clients and solidify your reputation as a reliable contractor. 

Why Concreate for polishing projects?

At Concreate, we are a leading concrete polishing and restoration contractor. We understand the importance of transparent, accurate, and professional written estimates to ensure your job is done right, on time, and within budget. 

Our written estimates include detailed cost breakdowns, project timelines, safety protocols, and follow-up care instructions. With over a decade in the industry and exceptional customer service, you can trust Concreate for all your polishing projects. Visit thisisconcrete.com and get a free consultation today by contacting our team.