How To Convey Expectation Across Departments
Jerry Green is the Founder, CEO, and President of Prestige Concrete, a full-service concrete and masonry contracting, restoration, and repair company known for its decorative concrete flatwork and hardscape. Jerry is an experienced estimator, project manager, and sales representative who has contributed to intimate and popular projects, including SeaWorld and Petco Park. Throughout his career, he’s relied on innovation, determination, and mentorship and practices integrity and honesty with his clients.
Here’s a glimpse of what you’ll learn:
- The process of moving a project from the estimation stage to the field
- Questions to ask before bidding on a project
- Conveying project expectations across departments
- How far in advance should teams prepare?
- Why it’s crucial to follow the same process for every project
- Understanding customer preferences to avoid misunderstandings
In this episode…
Communication is vital when working on a construction project. Regardless of a project’s size, every department involved should be briefed on expectations to avoid misunderstandings. What is the most effective way to streamline communication when multiple departments are required for a project?
Construction projects utilize numerous departments to fulfill a contract. The more team members are involved in a project, the easier it is for miscommunication to occur. Handoff meetings are an asset, allowing all parties to be informed on the processes expected for the project’s completion. By implementing handoff meetings in his own business, Jerry Green has discovered his teams are better prepared to see the projects come to fruition.
On this episode of This Is Concrete, Chad Gill welcomes Jerry Green, Founder, CEO, and President of Prestige Concrete, to discuss how to move a project from the estimation stage to the field. Jerry shares which questions to ask before bidding on a project, how to convey expectations across departments, how much time to allot to preparation, and why prioritizing processes is crucial for business and customer satisfaction.
Resources Mentioned in this episode
Sponsor for this episode
Concreate:
This episode is brought to you by Concreate.
Concreate is a custom concrete flooring company that helps transform plain concrete surfaces into clean, distinctive, and enduring masterpieces for commercial and residential projects.
Our passionate team helps designers, architects, tradesmen, business owners, and homeowners transform plain concrete surfaces into clean, distinctive, and enduring masterpieces.
Visit thisisconcrete.com or email info@thisisconcreate.com to create an affordable and stylish surface.
Workforce Recon:
This episode is brought to you by Workforce Recon.
Workforce Recon is a project tracking app developed by contractors for contractors, delivering solutions to businesses and connecting them with field crews.
Job documentation, scheduling, and asset tracking have never been easier. Workforce Recon saves you time, money, and stress and instead gives you a more efficient way of managing your business.
Go to workforcerecon.com and sign up today. Take control of your operations in real time.
You can find us on LinkedIn, Twitter, and Facebook. Don’t miss out on our exclusive podcasts at workforcerecon.com/podcast.